Frequently asked questions

We accept bank cards, American Express, cash, and Chèques-Vacances holiday vouchers (digital and paper). We do not accept cheques or currencies other than euros.

No, we do not ask for a deposit.

You can cancel free of charge up to 48 hours before your arrival. After that, 50% of the booking is retained, and 100% in the event of a no-show.

Yes, subject to availability. We recommend that you contact us if needed.

For a late arrival, we will welcome you whenever possible; otherwise, we will let you know our procedure. You must inform us of any late arrival. A no-show means 100% of the booking will be charged.

Of course! Simply contact us – we create fully personalised gift vouchers.

By booking through our website or by contacting us, you will get the best price! On other platforms, prices may be higher.

Check-in is from 4:30 pm. We cannot be reached before that time.

Whenever possible, we are happy to store your luggage, provided you let us know in advance.

Yes, absolutely – the cabins have a private bathroom and toilet.

Yes, all our rooms are equipped with a television.

Travel cots are allowed in the COSY rooms only. We can rent one to you on site if needed.

No, this is part of our house rules: meals are not permitted in the accommodation, whether in the rooms or the forest cabins.

Breakfast is served from 7:30 am to 10:00 am. We also offer takeaway breakfasts if you wish to leave earlier.

Yes, with pleasure!

We do our best to adapt: we can offer vegetarian dishes and more. Please let us know in advance so that we can plan accordingly.

Yes, preferably by reservation, so that we can organise service and be ready to welcome you.

Yes, our €15 children’s menu includes a fruit cordial, a main course and a dessert.

Yes, absolutely!

Yes, we have a garage where you can park your motorbike.

Yes, we have a secure bike garage with a power socket available.

The house rules and the general terms and conditions of sale are available on our website.